RTC Yarn Angels VIP Rewards Terms and Conditions

1. Eligibility

  • Participation: RTC Yarn Angels VIP Rewards is open to all customers of Rena's Thread and Crafts who create an account on our website.
  • Minimum Age: Participants must be at least 18 years old.

2. Earning RTC Yarn Angels VIP Points

  • Purchases: Points are earned for every dollar spent on eligible purchases at Rena's Thread and Crafts.
  • Promotions: Points may also be earned through special promotions, referrals, and other activities as specified by Rena's Thread and Crafts.
  • Account Creation: Earn points by creating an account and joining RTC Yarn Angels VIP Rewards.
  • Exclusions: Points are not earned on taxes, shipping, or other non-merchandise items.

3. Redeeming RTC Yarn Angels VIP Points

  • Conversion: Points can be redeemed for discounts on future purchases at a rate specified on the RTC Yarn Angels VIP Rewards page.
  • Minimum Redemption: A minimum number of points may be required to redeem for rewards.
  • Exclusions: Points cannot be redeemed for cash, used to purchase gift cards, or combined with other promotions unless specified.

4. Point Expiration and Forfeiture

  • Expiration: Points will expire 12 months from the date they are earned unless otherwise stated.
  • Account Closure: Points will be forfeited if a customer's account is closed for any reason.
  • Policy Changes: Rena's Thread and Crafts reserves the right to change the expiration period at any time.

5. General Terms

  • Non-Transferable: Points are non-transferable and can only be used by the account holder.
  • Fraud: Any suspected fraud or abuse of the RTC Yarn Angels VIP Rewards program will result in forfeiture of points and possible account termination.
  • Errors: Rena's Thread and Crafts reserves the right to correct any errors in the points balance.

6. Program Modifications

  • Changes to Program: Rena's Thread and Crafts reserves the right to modify, suspend, or terminate the Smile Rewards program at any time without notice.
  • Notification: Any significant changes to the program will be communicated through the website or via email.

7. Privacy

  • Data Use: Participation in RTC Yarn Angels VIP Rewards requires the collection of personal information. By joining, participants agree to the use of their information in accordance with Rena's Thread and Crafts' Privacy Policy.
  • Communication: Participants may receive promotional emails related to Smile Rewards and can opt-out at any time.

8. Dispute Resolution

  • Governing Law: Any disputes arising out of or related to the RTC Yarn Angels VIP Rewards program will be governed by the laws of the state or country where Rena's Thread and Crafts is headquartered.
  • Arbitration: Disputes will be resolved through binding arbitration.

9. Contact Information

  • Customer Support: For any questions or concerns about the RTC Yarn Angels VIP Rewards program, please contact our customer support team at support@rtcyarn.com

Additional Notes

  • Program Participation: Participation in the Smile Rewards program indicates acceptance of these Terms and Conditions.
  • Right to Amend: Rena's Thread and Crafts reserves the right to amend these Terms and Conditions at any time without prior notice. Participants will be notified of any significant changes.

These Terms and Conditions ensure a clear understanding of the RTC Yarn Angels VIP Rewards program and protect both Rena's Thread and Crafts and its customers.